Associate Banking Partnerships Analyst

August 20

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Trustly

Fast, simple and secure online banking payments

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Description

• Support the Banking Partnerships team in our bank relationships and day-to-day activities by assisting with completing bank questionnaires, feedback documents, bank account openings forms, and other documents and inquiries from Trustly NAs Banking Partners. • You will be responsible for preparing company information, slide decks, and monthly reports for internal and external use, and participate in integration projects for new banking products and services. • You will work cross-functionally with internal and external teams and stakeholders to gather the required information for the necessary follow-ups, schedule calls, and assist with escalations when necessary to move the relationship forward.

Requirements

• Fluent English • Experience in industry and banking, such as customer service; and/or Project management experience is a plus • A service-minded individual who thrives in fast-paced environments, demonstrates good communication skills, and a can-do attitude, with a collaborative mindset and strong communication skills to effectively engage with cross-functional teams, fostering positive relationships.

Benefits

• Bradesco health and dental plan, for you and your dependents, with no co-payment cost • Life insurance with differentiated coverage • Meal voucher and supermarket voucher • Home Office Allowance • Wellhub - Platform that gives access to spaces for physical activities and online classes • Trustly Club - Discount at educational institutions and partner stores • English Program - Online group classes with a private teacher • Extended maternity and paternity leave • Birthday Off • Flexible hours/Home Office - our culture is remote-first! You can work in every city in Brazil • Welcome Kit - We work with Apple equipment (Macbook Pro, iPhone) and we send many more treats! Spoiler alert: Equipment can be purchased by you according to internal criteria! • Annual premium - As a member of our team, you are eligible to receive an annual bonus, at the company's discretion, based on the achievement of our KPIs and individual performance • Referral Program - If you refer a candidate and we hire the person, you will receive a reward for that!

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