Senior Enterprise Account Manager

February 7

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OTO

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OTO is a leading provider of eCommerce delivery management technologies targeted towards enterprise retailers and eCommerce brands in the MENA and Turkey regions. Since its founding in 2019, OTO has grown to become the largest integrator for delivery services in the MENAT region, with over 200 fully integrated delivery providers. The company's platform offers solutions like 2 Hours, Same Day, Next Day, Click & Collect, Locker Boxes, and International Delivery, aiming to streamline and personalize delivery experiences for retailers. OTO's mission is to simplify e-commerce and empower business and omnichannel retailers with efficient shipping management. By leveraging its comprehensive delivery management platform, OTO enhances customer experience and website conversion, ensuring a superior online shopping experience.

51 - 200 employees

🛍️ eCommerce

🚗 Transport

💰 Seed Round on 2020-01

📋 Description

• Build and maintain strong, lasting relationships with clients. • Generate revenue by effectively managing enterprise accounts. • Develop strategic advisory relationships with key accounts. • Conduct periodic strategic account reviews with key clients. • Consistently exceed monthly expansion and renewal targets. • Optimize OTO's onboarding processes. • Strategically arrange and execute product demonstration meetings. • Collaborate with the Customer Success team. • Analyze client data and usage patterns. • Act as a liaison between clients and the technical support team. • Partner with clients to create and maintain success plans. • Establish client advocacy programs. • Accurately forecast contract renewals and expansion opportunities. • Monitor competitor activities and share insights with internal teams. • Manage the entire client lifecycle. • Negotiate and finalize contracts. • Arrange product demonstration meetings with corporate accounts.

🎯 Requirements

• Bachelor’s degree in Business Administration, Marketing or any other related field. • Minimum 3 years of experience in the banking field. • Saudi National. • It will be considered a big plus if you: • International experience • Previous work in fast-growing SaaS start-ups

🏖️ Benefits

• ESOPs: With your Employee Stock Options, you're not just part of the team; you're a co-owner steering us toward success. • Health Insurance: Our medical coverage is your safety net. No need to stress about unexpected bumps – we've got your back with our Health Insurance coverage/fund depending on your location. • Mental Health Break: In the grind, take a breather. Our mental health break is your time to recalibrate. • Education Fund: This fund is your ticket to staying ahead. Feed that brain and let's level up together. • Laptop Fund: The one-time laptop fund ensures you're armed for efficiency, innovation, and collaboration. • Home Office Fund: This one-time home office fund is your ticket to creating a workspace that works for you. • Happiness Grant: Recognizing that a content team is a productive team, the happiness grant is a professional nod to fostering personal joy. • Unlimited Days Off: Our unlimited days off policy is not just a perk; it's a reflection of our commitment to fostering a supportive and results-driven work environment. • Umrah & Hajj: Beyond the grindstone, we've got your spiritual back. Umrah & Hajj support is our way of saying, "Your inner peace is a priority." • 100% Technical Software: To keep you sharp in the tech game, we cover 100% of technical software expenses. • Growth Playground: Growth isn't just a catchphrase; it's the air we breathe at OTO. • Supportive Team: We are growing fast and no two days look the same at OTO, but one thing never changes; your colleagues always have your back.