QA Auditor

October 24

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Logo of Shutterfly

Shutterfly

photos β€’ photo books β€’ cards & stationery β€’ gifts β€’ share sites

10,000+

πŸ’° $20M Series F on 2005-12

Description

β€’ Conduct internal Quality Assurance Audits of Operational processes β€’ Analyze errors and determine root causes β€’ Record/track quality assessment scores β€’ Review and investigate appeals and grievances requests β€’ Identify defects and improve departmental performance

Requirements

β€’ High School Diploma or GED from an accredited institution β€’ Experience with investigation, resolution, and reporting of appeal and grievance processes β€’ Experience in Microsoft Office suite applications (Excel, Word, PowerPoint)

Benefits

β€’ Medical, dental and vision coverage β€’ Incentive and recognition programs β€’ Life insurance β€’ 401k contributions

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