TTEC
TTEC is a global company dedicated to improving customer experiences through innovative technology and skilled personnel. With over 55,000 employees across six continents, TTEC focuses on creating exceptional experiences for both customers and employees, promoting a culture of support, diversity, and professional growth. The company specializes in providing customer service, sales, and technology solutions to enhance client engagement and satisfaction.
Customer Experience Consulting • Customer Technology Services • Customer Care Services • Captivate Customers • Omnichannel Technology
Bilingual Insurance Customer Support Associate - Spanish-English
13 hours ago
⛰️ Colorado – Remote
🐊 Florida – Remote
+5 more states
💵 $17 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
TTEC
TTEC is a global company dedicated to improving customer experiences through innovative technology and skilled personnel. With over 55,000 employees across six continents, TTEC focuses on creating exceptional experiences for both customers and employees, promoting a culture of support, diversity, and professional growth. The company specializes in providing customer service, sales, and technology solutions to enhance client engagement and satisfaction.
Customer Experience Consulting • Customer Technology Services • Customer Care Services • Captivate Customers • Omnichannel Technology
📋 Description
• Work directly with external brokers to establish rapport/connection • Educate, support, and update Brokers throughout their lifecycle • Identify and rectify complicated Broker, Group, or Member related issues
🎯 Requirements
• 1 year or more of customer service experience • High school diploma or equivalent • Recognize and solve problems of mid-to-high level customer service issues • Computer experience • Bilingual in English and Spanish • High speed internet (> 15 mbps) • Smart phone or another device that runs IOS or Android for daily log-in
🏖️ Benefits
• Healthy benefits package based on position that could include PTO • Tuition reimbursement • Health and wellness incentives
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