TTEC
TTEC is a global company that focuses on customer experience solutions through a combination of technology and dedicated personnel. With over 55,000 employees across six continents, TTEC places a strong emphasis on creating a supportive and engaging workplace that prioritizes employee satisfaction as integral to customer happiness. The company is committed to diversity and inclusion, offering various career paths including roles in customer service, sales, and technology, with a strong focus on building a positive company culture.
Customer Experience Consulting • Customer Technology Services • Customer Care Services • Captivate Customers • Omnichannel Technology
Bilingual Healthcare Customer Service Representative, Korean-English
March 20
TTEC
TTEC is a global company that focuses on customer experience solutions through a combination of technology and dedicated personnel. With over 55,000 employees across six continents, TTEC places a strong emphasis on creating a supportive and engaging workplace that prioritizes employee satisfaction as integral to customer happiness. The company is committed to diversity and inclusion, offering various career paths including roles in customer service, sales, and technology, with a strong focus on building a positive company culture.
Customer Experience Consulting • Customer Technology Services • Customer Care Services • Captivate Customers • Omnichannel Technology
📋 Description
• Answer incoming communications from customers • Conduct research to provide answers for customers to resolve their issues
🎯 Requirements
• Bilingual in English and Korean • 6 months or more of customer services experience • High school diploma or equivalent • Recognize, apply and explain your product or service knowledge • Computer experience • High speed internet connection (>25mbps)
🏖️ Benefits
• Base wage starting at $22.65 plus performance bonus opportunities • Healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
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