TTEC
TTEC is a global company that prioritizes exceptional customer experience through a dedicated workforce and innovative technology solutions. They focus on creating a positive and inclusive work environment for employees while fostering strong relationships with clients and customers. TTEC is committed to diversity and values the contributions of its team across various roles, including customer service, technology, and sales, aiming to deliver remarkable service and improve customer engagement.
Customer Experience Consulting • Customer Technology Services • Customer Care Services • Captivate Customers • Omnichannel Technology
Healthcare Customer Service Representative
6 days ago
🌲 North Carolina – Remote
💵 $16 - $17 / hour
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
TTEC
TTEC is a global company that prioritizes exceptional customer experience through a dedicated workforce and innovative technology solutions. They focus on creating a positive and inclusive work environment for employees while fostering strong relationships with clients and customers. TTEC is committed to diversity and values the contributions of its team across various roles, including customer service, technology, and sales, aiming to deliver remarkable service and improve customer engagement.
Customer Experience Consulting • Customer Technology Services • Customer Care Services • Captivate Customers • Omnichannel Technology
📋 Description
• Answer incoming communications from customers • Conduct research to provide answers for customers to resolve their issues
🎯 Requirements
• 6 months or more of customer service experience • Integrity to follow HIPAA guidelines on maintaining patient privacy • High school diploma or equivalent • Computer experience • High speed internet (> 15 mbps) • Smart phone or another device that runs IOS or Android for daily log-in.
🏖️ Benefits
• Base wage range of $16 to $17 per hour plus performance bonus opportunities • Healthy benefits package that could include PTO, tuition reimbursement, health and wellness incentives.
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