Customer Service Representative

March 27

🏈 Alabama – Remote

Although this job is listed in Alabama, this company may be open to hiring remote in other states.

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

+8 more states

🏈 Alabama – Remote 🐊 Florida – Remote 🌾 Iowa – Remote 🐎 Kentucky – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🌪️ Oklahoma – Remote 🚗 Michigan – Remote 🌴 South Carolina – Remote 🧀 Wisconsin – Remote

💵 $15 - $17 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

Apply Now

Receive Emails with Similar Jobs

ABC Legal Services

WebsiteLinkedInAll Job Openings

ABC Legal Services is a leading provider of service of process solutions in the United States. The company offers reliable and transparent legal document delivery across all 50 states and numerous countries, utilizing a vast network of professional process servers. With a focus on technology and efficiency, ABC Legal uses a mobile app to provide GPS-tracked evidence and real-time updates for every process serve. The firm is recognized for its comprehensive services, making it the trusted choice for law firms, government entities, and individuals seeking legal document services. ABC Legal also offers support in eFiling and various enterprise solutions.

Technology in Legal Support • Service of Process • Electronic Filing • Investigations • Managing Compliance Risk

201 - 500 employees

🏢 Enterprise

🤝 B2B

📋 Compliance

📋 Description

• ABC Legal Services is a national leader in filing service of legal documents. • The Customer Support Specialist addresses and resolves all customer questions and issues. • This role corrects errors, follows up with process servers and provides updates. • This position is remote but must be located in specific states. • Respond to customer support tickets. • Manage high-volume phone calls and assist with new orders online. • Respond to emails and address customer concerns. • Document issues in Confluence. • Visit court dockets for information on case filing as needed. • Perform other job-related duties as assigned.

🎯 Requirements

• High school diploma or GED required; 1-3 years of customer support or call center experience assisting customers over the phone • Technology Driven; Experience using computer programs such as Microsoft Outlook, Excel and Word, PDF Editor and phone systems preferred • Document manipulation experience • Ability to read, write, and speak English • Ability to transcribe information, review an order, investigate issues and implement solutions • Ability to perform repetitive tasks with accuracy • Ability to maintain a high level of work product in often stressful situations • Ability to anticipate issues and circumvent them • Ability to implement new processes and changes and improve performance • Typing speed of at least 55 wpm

🏖️ Benefits

• Health, Dental, Vision insurance • 401(k) • Disability insurance • Employee assistance program • Paid time off • Referral program