Developer Educator, Ecosystem

August 28

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Twilio

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Build the future of communications.

telecommunications • API • cloud communications • SaaS • telephony

5001 - 10000

Description

• Develop and execute a comprehensive curriculum for cultivating and expanding the developer ecosystem. • Work with program hosts to develop engaging and informative content targeted towards developers. • Support, present, design and consult on compelling technical demos that showcase the capabilities and use cases of our API products in action. • Collaborate closely with cross-functional teams, including Product, Engineering, Marketing, and Developer Relations. • Work cross-functionally with Field Marketing and Events to ensure the Developer voice and point of view is represented at major company events. • Work with leadership to outline key performance indicators (KPIs) and objectives and key results (OKRs) to measure the success of program initiatives.

Requirements

• Empathy for developers and an understanding of trends in developer training programs, curriculums, and education. • Technical knowledge and ability to create, present, and consult on product demos of Twilio’s APIs and solutions. • Ability to use storytelling to celebrate developers building on Twilio and unlock the imagination of other builders. • Experience working cross-functionally with teams like Product, Marketing, and Engineering. The ability to think creatively and collaboratively to solve problems both big and small. • Proven ability to make data-driven decisions that continuously improve systems and processes. • Experience with public speaking, product demos, writing or organizing programs that capture audience attention. • Familiarity with project management tools and methodologies. • Experience with webinar platform tools such as Zoom and BigMarker. • Familiarity with presentation creation and design tools like Google Slides and Canva. • Experience creating both live and pre-recorded developer content using video production and editing tools like OBS, Adobe Premier, etc. • Background in developer education, developer relations or related field.

Benefits

• competitive pay • generous time-off • ample parental and wellness leave • healthcare • a retirement savings program