Project Manager - Controllership Business Operations

6 hours ago

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Twilio

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telecommunications • API • cloud communications • SaaS • telephony

5001 - 10000

Description

• This position is needed to lead strategic initiatives across the Controllership organization and steer multiple projects from ideation and strategy through planning, execution and go-live. • The Controllership Business Operations team is responsible for maintaining scalable project management and governance processes, driving process improvement efforts, and enabling our cross-functional teams to execute on priority initiatives quickly and effectively. • Lead multiple strategic initiatives simultaneously, working alongside members of the Controllership organization and other cross-functional teams to ensure that all projects are delivered on time, within scope and within budget. • Develop detailed project plans to ensure appropriate resourcing, monitor progress, and flag risks. • Use appropriate tools and techniques to measure project and team performance against OKRs and support reporting of operational metrics. • Drive critical change management efforts. Communicate with the team and stakeholders throughout the project; focus on solving problems, and create a space where new ideas are encouraged, discussed, supported and developed. • Act as a trusted advisor to key business partners by collecting and refining business requirements and facilitating prioritization conversations. • Identify process improvement gaps and recommend continuous improvement on processes.

Requirements

• 6 or more years project management experience across the project lifecycle in Finance/Accounting, operations or financial systems • Bachelor’s degree or equivalent experience • Demonstrated ability to manage multiple initiatives while executing tactical project level tasks • Demonstrated ability to navigate competing priorities in a fast-paced environment • Deep understanding of project management systems and tools • Demonstrated success with structured critical thinking, change management, problem-solving, process re-engineering, business analysis, written and verbal communication • Familiarity with best practices around internal controls; experience working in a SOX-compliant environment • Excellent written and verbal communication skills • Ability to influence horizontally and vertically and create effective working relationships with cross-functional teams at all levels of the organization

Benefits

• competitive pay • generous time-off • ample parental and wellness leave • healthcare • retirement savings program • support for volunteering and donation efforts