Technical Customer Support Advisor - German, English Speaking

February 26

Apply Now
Logo of Uberall

Uberall

Uberall is an AI-powered multi-location marketing platform that enables businesses to manage and optimize their online presence across numerous directories and social channels. The platform offers services such as listings management, review management, insights and analytics, and location data management, helping brands enhance their visibility, engage with local customers, and drive more traffic to their points of sale. By centralizing data and automating processes, Uberall helps businesses effectively turn local searches into sales while improving their online reputation and customer interactions.

Location Marketing • Analytics • Location Control • Listings • Store Locator

201 - 500 employees

Founded 2013

🤝 B2B

🛍️ eCommerce

📋 Description

• Help us bring people and businesses together • Our SaaS platform enables multi-location brands to boost their online presence • Founded in 2013, Uberall connects companies with local customers • Mission to empower businesses to thrive locally • Journey to become the global leader in location marketing • We seek passionate people to join our team as Customer Support Advisors • Support clients navigating our Location Marketing Cloud, addressing inquiries and ensuring customer experience • Work closely with Customer Success team to deliver exceptional support and solutions

🎯 Requirements

• Experience in Customer/Technical Support, preferably within a B2B SaaS environment • Excellent oral and written communication skills • Ability to work independently and comfortably in a remote setup • Motivated to find great solutions for customers with a service-oriented approach • Ability to quickly familiarize with new and complex technical issues, prioritize and organize • Ideally familiar with ticket and CRM systems (e.g. Jira, Salesforce) • Proficient in Excel/Google Sheets • Experience working in an international team • Open to new ideas and approaches • Comfortable with researching new issues

🏖️ Benefits

• A mission with meaning and purpose • A truly human culture • Flexibility to fit your lifestyle • A piece of the pie • Emotional and intellectual connection • Health and Wellness • All-access pass • Everyday growth • Top-of-the-line tech

Apply Now

Discover 100,000+ Remote Jobs!

Join now to unlock all jobs

Discover hidden jobs

We scan the internet everyday and find jobs not posted on LinkedIn or other job boards.

Head start against the competition

We find jobs within 24 hours of being posted, so you can apply before everyone else.

Be the first to know

Daily emails with new job openings straight to your inbox.

Choose your membership

Cancel anytime

Loved by 10,000+ remote workers

Wall of Love

Frequently asked questions

We use powerful scraping tech to scan the internet for thousands of remote jobs daily. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.

Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you’ll still have access until the end of your current billing period.

Other job boards only have jobs from companies that pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internet for jobs and doesn't accept payments from companies. This means we have thousands more jobs!

New jobs are constantly being posted. We check each company website every day to ensure we have the most up-to-date job listings.

Yes! We’re always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Lior@remoterocketship.com. I read every request.

Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.

Why I created Remote Rocketship

Choose your membership

Cancel anytime

Loved by 10,000+ remote workers
Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or lior@remoterocketship.com