Ultrahuman
Ultrahuman is a health technology company that develops innovative wearable devices like the Ultrahuman Ring AIR and the M1 metabolic tracker, aimed at enhancing individuals' understanding of their health and well-being. The Ultrahuman Ring AIR accurately measures various health metrics such as sleep quality, heart rate variability, movement, and temperature, offering insightful data to help users improve their health. The company is also known for its integration of advanced sensors and algorithms to provide clinical-grade accuracy in metabolic health tracking, promoting better lifestyle choices through personalized insights and alerts.
Meditation • Sleep • Mindfulness • Self growth • Metabolic Health
User Experience Designer - Night Shift
February 12
Ultrahuman
Ultrahuman is a health technology company that develops innovative wearable devices like the Ultrahuman Ring AIR and the M1 metabolic tracker, aimed at enhancing individuals' understanding of their health and well-being. The Ultrahuman Ring AIR accurately measures various health metrics such as sleep quality, heart rate variability, movement, and temperature, offering insightful data to help users improve their health. The company is also known for its integration of advanced sensors and algorithms to provide clinical-grade accuracy in metabolic health tracking, promoting better lifestyle choices through personalized insights and alerts.
Meditation • Sleep • Mindfulness • Self growth • Metabolic Health
📋 Description
• Customer Query Management: Promptly manage incoming customer queries via various support channels (email, chat, phone, WhatsApp, social handles) to ensure user satisfaction. • Product Expertise: Build a deep understanding of our product to provide accurate and effective solutions to user pain points. • Cross-Functional Collaboration: Work closely with various departments to channel customer feedback to the appropriate teams for continuous improvement. • Response Time: Ensure quick response times to customer inquiries, maintaining a stellar customer experience. • User Journey Review: Proactively review the user journey to identify and address areas for improvement. • Consultative Support: Take a consultative approach to help customers overcome issues and achieve their goals, providing them with a top-tier experience. • Automation and Efficiency: Develop your toolkit and leverage automation to streamline processes and make your job easier.
🎯 Requirements
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