Technical Consultant - Dynamics 365 CRM

November 22

Apply Now

Receive Emails with Similar Jobs

UNIFY Dots

WebsiteLinkedInAll Job Openings

ERP • CRM • Power BI • Microsoft Dynamics 365 Finance • Microsoft Dynamics 365 Supply Chain

201 - 500

Description

• Your job duties include the following tasks and responsibilities: • Technical Analysis of Microsoft Dynamics 365 Sales, Customer Services, Field Service, Marketing and Power Platform Apps (collectively known as “D365”). • Technical Configuration of D365 including workflow, security roles, batch jobs, data migration and import jobs and other related tasks. • Write technical design documents for customizations, reports, integrations, and data mapping. • Development for modifications, customizations, and new reports in D365 with development that is in line with recommended best practices. • Modify D365 Reports for required enhancements. • Data mapping and data import of records into D365. • Integration between D365 and other systems. • Conduct training on technical areas of D365 including security, integrations, data imports, report configuration, user setup. • Map D365 data entities with Power BI. • Conduct Build Verification Testing (“BVT”) once a release is made to validate the release. • Provide technical support for D365 and associated technologies including performing root cause analysis and documenting the resolution on the portal. • Write 1-2 D365 Technical blog articles per year on the Unify Dots blog.

Requirements

• Bachelor’s Degree • Minimum of 3 years of Microsoft Dynamics 365 CRM experience. • .NET Skills • Communication: Good verbal and written English-language communication skills • Microsoft Office: Familiarity with Microsoft Technologies. • Should be very comfortable with Outlook and Excel and familiar with Word and PowerPoint • Certified in Microsoft Dynamics 365 Customer Engagement/ CRM Customization