Senior Genesys Cloud Engineer

3 days ago

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FinTech • Personal Loans • Credit Monitoring • Consumer Credit • Credit Lines

1001 - 5000

Description

• This a fully remote position focused on maintaining and enhancing contact center platforms. • You will be responsible for implementation of automation, security, and access controls. • Integration of customer data into chatbot solutions and serving as tier 3 escalation path.

Requirements

• 5+ years of experience in a relevant technical role • Strong development skills in Python, Terraform, and Javascript • Expertise in log analysis and troubleshooting • Solid understanding of API usage and automation • Familiarity with Git, CI, and containerized applications like Docker and Kubernetes

Benefits

• Competitive salary and stock option plan • 100% paid coverage of medical, dental and vision insurance • Flexible PTO • 401(k) retirement plan and company match program • Annual stipend for external professional growth, learning, and development • Paid parental leave • Health & wellness initiatives