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• UpGuard’s mission is to protect the world’s data by enabling customers to find, acknowledge, and remediate cyber risk. • The Sales team has shown the value of our product with a consultative approach focusing on customer needs. • Expanding our Sales Engineer function to support a growing sales team, acting as a technical point of contact for customers.
• At least 2-3 years of experience in either a Sales Engineer, Solutions Consultant or technical customer support role at a B2B SaaS company • A solutions-driven problem solver who is innately curious and seeks to understand WHY • Proven ability to deliver product demonstrations and presentations to customers • Excellent written and verbal communication - this is a customer-facing role and you will be speaking directly to customers as part of the trial process • A high degree of technical aptitude and an intrinsic willingness to learn • Ability to give and receive feedback - you will collaborate cross-functionally across the organization to drive process improvements
• Monthly Lifestyle subsidy: use this for financial, physical, and mental wellbeing. • WFH set-up allowance: to ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard. • Generous Compensation: The base salary range for this role is between $90,000 and $110,000. You will also receive a quarterly bonus on top of the base salary. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. • $1500 USD annual Learning & Development allowance: to support your career development all team members will be able to expense development opportunities against this allowance. • Generous Annual Leave/PTO allowances: time to recharge your batteries. • 18 weeks paid Parental Leave: irrespective of parenting role. • Personal Leave allowance: this includes sick & carer’s leave. • Fully remote working environment: while we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance. • Top-spec hardware: all team members will be provided with top-spec laptops for their roles. • Personal device security & online privacy protection subsidy: UpGuard provides team members with a paid subscription to personal device security & online privacy protection platform. • Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work.
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