Upland Software
Knowledge Management • Contact Center Productivity • Cloud Fax • Account-Based Selling • Digital Marketing
1001 - 5000
💰 $115M Post-IPO Equity on 2022-07
Customer Support Representative
November 27
Upland Software
Knowledge Management • Contact Center Productivity • Cloud Fax • Account-Based Selling • Digital Marketing
1001 - 5000
💰 $115M Post-IPO Equity on 2022-07
Description
• At Upland Software, you’ll find smart, creative teams who love working together to deliver value for our customers, • Our operating model has always supported remote work • We’re passionate. We’re proactive. We take pride in our work, and we love a good challenge.
Requirements
• Bachelor’s degree • 4+ years of experience working in Technical Support • Ability to communicate clearly and effectively both verbally and in writing with customers and internal teams • Strong analytical, problem solving and troubleshooting skills • High level of self-motivation with a strong desire to solve problems and ability to multi-task following priorities and adhering to SLAs • Team player and Fast learner – New environment and processes
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