Senior Product Manager - Small Dollar Loans

4 days ago

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Upstart

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Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. As we transitioned to being a public company, we’re now poised to leverage our domain expertise and revolutionize every aspect of lending and credit risk evaluation. We’ve recently expanded our offerings to include automobile refinancing and we plan to take on more verticals as the business grows.

Personal Loans • FinTech • Marketplace Lending • Artificial intelligence • Finance

1001 - 5000 employees

📋 Description

• About Upstart • Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than two-thirds of Upstart loans are approved instantly and are fully automated. • Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas. • Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we’d love to hear from you! • The Team • Upstart’s Small Dollar Lending team is on a mission to put technology to work for everyday Americans. Every year, millions of people turn to high-cost payday and cash advance loans to cover short-term needs, often paying excessive fees and interest to make ends meet. We’re looking for people who want to build products instead that help our customers stabilize their lives and build real financial security. We believe AI can be an agent for opportunity, that financial systems should serve people - not the other way around - and that we have a choice: to be part of the problem or to help finally change the game. Hint: we’re called Upstart for a reason. • As a Senior Product Manager, SDL - Growth, you’ll define and execute our distribution strategy to drive organic adoption among the many Americans who otherwise rely on exploitative debt to manage urgent financial needs. Operating at the intersection of product and marketing, you’ll rapidly test, iterate, and embed growth levers directly into the product experience.

🎯 Requirements

• Minimum requirements: • 4+ years of product management experience, preferably in consumer software or growth. You’ve shipped great software before that delights the customers and delivers business results. • Gets results. You have a track record of setting and delivering on ambitious goals. • Strong technical abilities. You’ve written detailed requirements for engineering, including detailed process flows. • Analytically rigorous. You bring structure and order to ambiguous problems. You write your own SQL queries and pull your own data. You’ve run or analyzed experiments yourself. • Cross-functional project management. You work seamlessly across marketing, product, engineering, and data / analytics teams. You keep the trains running and hit your target dates. • Ownership and growth mindset. You act like an owner. You’re often right, but humble and open minded about being wrong. You’re perpetually dissatisfied and striving to improve yourself and the team. • Preferred qualifications: • Experience with marketing technology: Salesforce or other email / SMS platforms, customer data platforms • Experience working with Machine Learning models, particularly uplift or attribution models • Experience with sophisticated online experimentation • Experience with 3rd party data integrations

🏖️ Benefits

• Competitive Compensation (base + bonus & equity) • Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart • 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings • Employee Stock Purchase Plan (ESPP) • Life and disability insurance • Generous holiday, vacation, sick and safety leave • Supportive parental, family care, and military leave programs • Annual wellness, technology & ergonomic reimbursement programs • Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering • Catered lunches + snacks & drinks when working in offices