Director, Operations and Systems - Development and External Affairs

August 27

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Upstream USA

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training • capacity building • healthcare reimbursement • quality improvement • health education

51 - 200

Description

• Responsible for equipping the Development and External Affairs function with operational systems, policies and processes • Bring a strong background in development operations, revenue reporting and CRM management • Oversee Development and External Affairs team’s utilization of Salesforce • Accountable for portfolio of reporting obligations to both internal teams and external audiences • Oversee grant deliverables program and provides vision to effectively steward and report to donors

Requirements

• 8-10+ years of progressively responsible experience inclusive of development operations • Experience working with donor databases and reporting, preferably Salesforce • Ability to balance operational systems with multiple projects and deadlines in a growth environment • Advanced MS Excel skills and an aptitude for data and analysis • Ability to solve problems creatively in order to meet organizational goals and objectives within capacity constraints • Proven ability to learn and communicate new systems, processes, and concepts quickly and accurately • Exercises independent judgment and decision making on complex issues regarding job duties and related tasks • Experience working with diverse teams of partners, cross-functionally and cross-geographically • Keen attention to detail and able to exercise discretion • Commitment to Upstream’s mission and to mission-driven work • Awareness of the latest trends and industry practices in philanthropy, fundraising, and prospect research • Ability to effectively deliver and receive both positive and constructive feedback • Proficiency with Salesforce, Google and Microsoft Suites • Sense of humor - knows how to put the “fun” in fundraising

Benefits

• Comprehensive benefit package including medical, dental, vision, life insurance • Long and short term disability • 401K with a match • Generous vacation, personal, sick and holiday time off • Parental leave • Professional development • Fitness and cell phone allowance for all full time employees and part time employees who work a minimum of 24 hours per week