Customer Service Automation • Customer Support Automation • ChatBots • Artificial Intelligence • Machine Learning
3 days ago
🇺🇸 United States – Remote
🌵 Arizona – Remote
🏄 California – Remote
+20 more states
💵 $130k - $150k / year
⏰ Full Time
🟠 Senior
💸 Financial Planning and Analysis
🦅 H1B Visa Sponsor
Customer Service Automation • Customer Support Automation • ChatBots • Artificial Intelligence • Machine Learning
• Ushur delivers AI-powered Customer Experience Automation™ (CXA) platforms. • Work with customers to recommend intelligent automation solutions. • Involvement from discovery to implementation providing ongoing support. • Build relationships to impact successful outcomes for clients. • Handling customer technical discovery and providing top recommendations. • Create Proofs-of-Concept, manage product deployment. • Train key users on the Ushur product usage.
• Minimum of 8 years IT experience, with 4 in solution consulting • Knowledge of high-end solutions with business and IT ownership • Excellent verbal, written, and presentation skills • Experience with project management tools like Jira or Asana • Familiarity with cloud services, preferably Amazon AWS • Proven effectiveness in training and conducting workshops
• Unlimited PTO • 10 wellness days per year • 10 paid holidays plus one full week off at year's end • Health, dental, and vision plans • Life insurance and accident coverage • 401(k) plan for retirement savings • Stock options for company growth stake • Opportunities for certifications and continuing education • Flexible work options including hybrid model
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