Community Manager

18 hours ago

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Description

• Engage with the aviation community across platforms. • Spark meaningful discussions and ensure readers feel informed and connected. • Track contributor output and analyze thread performance. • Review and moderate thread suggestions. • Monitor and engage in community discussions. • Provide feedback to writers on tone and structure. • Use performance data for topic selection and optimization. • Conduct weekly evaluations to inform strategy adjustments. • Collaborate with Talent Acquisition on recruiting contributors. • Work with IT to enhance platform UI based on user feedback. • Stay updated on SEO best practices and competitive benchmarking.

Requirements

• 3+ years of experience in community management, content moderation, or a similar role. • Proven ability to track performance metrics, analyze data, and optimize content strategies. • Strong communication skills, with the ability to coach and guide contributors effectively. • Experience using content management systems, community engagement tools, and data analytics platforms. • Excellent organizational skills with the ability to manage multiple tasks and meet deadlines. • Self-motivated, proactive, and comfortable working in a remote, fast-paced environment. • Moderate knowledge of aviation and industry trends.