Onsite Technical Lead

November 5

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Varian

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5001 - 10000

Description

• Coordinate and lead maintenance and modifications of the system in a timely manner. • Supervises team on diagnoses, troubleshooting, repair, installation and commissioning of complex equipment and systems. • Instructs customers in the operation - and if the site has customer technical personnel on site: the customer service team in the maintenance of the system. • Serves as company liaison with customer on administrative and technical matters for assigned projects. • Ensure proper guidance is provided per contractual requirements. • Coordinates and supervises the activities of onsite third-party teams and Subcontractors. • Works in cooperation with subject matter experts to perform the installation, upgrade and troubleshooting activities and any other service activities. • Coordinate with the Site General Manager, to establish and maintain the team shift schedule to ensure operational and other site activities are provided for. • Manage technical projects (including major maintenances, Service Technical Bulletins, upgrades etc.) and ensure required resources are available as required. • Ensure comprehensive and precise technical communication for shift handover. • Proactively monitors the system and escalates to site management and/or 2nd level support, if abnormal operation/trends are identified. • Ensures site team provides precise service reports and documentation with regards executed tasks, using defined company standards. • Mentors and supervises the team on the quality of their provided documentation. • Takes lead role when working with newer and less experienced colleagues, shares knowledge.

Requirements

• Associates Degree and/or equivalent related experience. • Sound knowledge in the overall applied theory of some of the following subsystems: High Vacuum Applications, Cryogenics and Superconducting Magnets, High Voltage / High Current applications, AC and DC, RF Power Delivery System, X-ray with Computed Tomography, Industrial Robotics and Motion Control, Industrial PLC Controls, Radiation Dosimetry. • Capable of working on assignments that are of moderate difficulty, resolving issues or making recommendations. • Requires no supervision in daily duties, and capable of providing supervision to FSE team members. • Demonstrates strong leadership qualities. • Sound knowledge of applicable software, IT system operation principles and design. • Customer focused attitude. • Articulate and skilled in interpersonal communication. • Fluency in English, both written and spoken. • Works in radiation-controlled area. • Ability to access and work within confined spaces and heights. • Ability for standing, sitting, or stooping for extended periods of time.