Compliance Analyst

March 21

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Varo Bank

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Varo Bank is a forward-thinking financial institution offering innovative banking solutions for a modern financial lifestyle. With no hidden fees, Varo provides easy access to money management, savings with high APY, credit-building services, and flexible cash advance options. Customers can benefit from early access to their pay, automatic cashbacks, and utilities like savings calculators and auto-savings tools. Varo's products include an online bank account, high-yield savings account, a credit-builder card, and personal line of credit. The bank emphasizes financial empowerment with transparency and customer-centric services, backed by FDIC insurance for security and peace of mind.

Mobile Banking • User Interface • Financial Services • Risk Management • Design Research

501 - 1000 employees

Founded 2015

🏦 Banking

💸 Finance

💳 Fintech

📋 Description

• Varo is an entirely new kind of bank. All digital, mission-driven, FDIC insured and designed for the way our customers live their lives. A bank for all of us. • Varo is a next-generation bank built on technology and innovation, empowering consumers to take control of their financial lives. We serve millions of Americans exclusively through our mobile and web apps, striving to make digital banking easy, convenient, and personalized. • We are seeking a Complaints Analyst and Compliance Generalist to join our Compliance Team, and provide second line of defense oversight and monitoring of complaints as well as support for marketing compliance reviews. The ideal candidate will be a self-starter who enjoys a fast-paced working environment, is detail-oriented, and has a strong knowledge of compliance regulations, especially disputes regulations (Regulation E and Regulation Z) and UDAP/UDAAP, to provide second line of defense oversight of complaints. While owning complaints oversight, the ideal candidate will also have the compliance knowledge and flexibility to provide support for marketing reviews, and also pitch in and take on additional roles, as part of a small but nimble compliance team.

🎯 Requirements

• Strong background in the second line of defense risk management organization, including experience with applicable regulations, such as Reg E, Reg DD, Reg Z, Reg CC, E-Sign, UDAAP/UDAP, FCRA, CAN-SPAM, FDCPA and TCPA. • 2+ years of increasing experience in bank regulatory programs and review of complaints and Reg E/Reg Z disputes. • Solid communication skills, both written and verbal, and the ability to succinctly identify and communicate key information. • Proven ability to build effective partnerships with stakeholders. • Strong analytical and deductive reasoning skills. • A passion for Varo’s mission. • Ability to problem-solve, review and analyze data effectively assess risk, identify root causes of issues and identify operational deficiencies. • Ability to think outside the box and adjust work and deliverables as the business needs and priorities shift. • Strong consumer focus and understanding of UDAP/UDAAP. (Preferred) • Experience with the Google Suite toolset, and strong knowledge of Excel or Google Sheets. (Preferred) • Proficiency with Jira and Confluence. (Preferred) • Previous work in a FinTech or innovative financial institution. (Preferred) • Experience advising on control design and execution. (Preferred) • Ability to collaborate and influence internal partners on regulatory issues and remediation. (Preferred)