IT Systems Engineer II

March 12

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VC3

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VC3 is a managed IT services provider dedicated to helping municipalities, businesses, and healthcare organizations optimize their technology infrastructure. With a focus on proactive support, cybersecurity, and data management, VC3 offers services including cloud hosting, managed security services, and compliance solutions tailored to the specific needs of its clients. By streamlining IT processes, VC3 enables organizations to focus on their core missions while ensuring reliable and secure technology support.

Managed Support Services • Hosted Desktop • Hosted and Premise Voice • VCIO Services • E-Government

501 - 1000 employees

🔒 Cybersecurity

💰 Venture Round on 2016-02

📋 Description

• The Systems Engineer II is primarily responsible for providing advanced level technical assistance and support to VC3 clients. • In addition to this, the Systems Engineer II serves as an escalation point for our Service Desk and Escalation teams when an issue reaches beyond the scope of support provided by lower technical tiers. • Our team members are collaborative, positive, and dedicated to mutual success. • Transparency isn't just a buzzword here; it's a commitment to open communication, ensuring every voice is heard and valued. • Guided by our core values — Passionately Curious, Own It, Go Beyond, and Serve as One — we’re here to create something extraordinary together. • Our team members play a pivotal role in our focus: Serving those who serve with technologies for today and tomorrow that make life safe and simple. • With nearly 30 years of specialized expertise, our team goes beyond conventional boundaries, delivering tailored managed services and cybersecurity solutions to our clients. • We are a growth minded organization that prioritizes development, offering numerous opportunities for career advancement. • Rooted in our core value of being Passionately Curious, VC3 offers a dynamic learning environment, emphasizing hands-on experiences and formal development programs that celebrate continuous learning to propel your career forward.

🎯 Requirements

• KPI goals consistently met in Systems Engineer I role. • 5+ years relevant technical experience is required OR 2 years experience in Systems Engineer I role at VC3 • CCNA, VMware, or Microsoft 365/Azure certifications highly desired • Strong knowledge of current IT concepts, issues, practices, methodologies, and trends • Good problem solving and decision-making skills; ability to understand and analyze complex issues • Self-motivated, detail orientated, highly organized and able to handle a variety of tasks and responsibilities in an efficient manner with a high level of quality • At least 5 years relevant IT experience fully supporting and building customer environments • At least 5 years’ experience managing & working with the following technologies: • Windows Server • Microsoft/Office 365 • Active Directory • GPOs • Routing and Switching • Firewalls • VPNs • Virus and Security • TCP/IP • DHCP • DNS • At least 3 years’ experience with virtualization technologies: • Hyper-V • VMWare

🏖️ Benefits

• Minimal travel is expected, however some is possible • Applicant selected will be subject to a criminal and department of motor vehicles background checks and must meet Criminal Justice Information Systems (CJIS) requirements post-employment • VC3 offers a comprehensive benefit package and 401K/RRSP company matching