Senior Front-End Specialist

February 15

Apply Now

Receive Emails with Similar Jobs

Veriday

WebsiteLinkedInAll Job Openings

Veriday is a customer engagement and financial services technology (fintech) company specializing in products and solutions that transform customer experiences. Veriday's flagship product, Digital Agent, is an innovative customer engagement platform built for financial services firms. Digital Agent reflects deep knowledge of advice based sales and marketing challenges while satisfying customer needs for human connections backed by reliable brands. Combining market leading content distribution with personalized engagement, Digital Agent creates great customer engagement while effectively managing compliance and branding challenges.

Solution architecture and software development • Intranets, Extranets, Content Management Systems, Customer Experience • Redefining customer engagement in Financial Services • Digital marketing for Financial Services

51 - 200 employees

📋 Description

• We are looking to hire a Senior Front-End Web Specialist (Lead) to join our growing company for full-time employment. • As a member of the Product team you will be responsible for providing exceptional technical expertise, support and assistance related to our digital content management system (Digital Agent). • Collaborate with developers and QA team members on their day to day activities. • Triage and contribute in grooming of tickets. • Support team members by performing code reviews and solutioning when required for team members. • Support team for jenkins build and deployments to test environments. • Interact with service representatives and Ops team when triaging issues. • Problem solvers with the ability to analyze and prioritize to meet business objectives. • Collaborate with other disciplines across Customer Service, Engineering, UX, and Product to create and develop solutions. • Have experience using front-end technologies (HTML, CSS, Javascript, Bootstrap,Jquery,React, Asynchronized request- response handling) that is WCAG AA compliant. • Follow up with other support staff involved in resolution to ensure requests are resolved and the customer communication is complete. • Leading code review of front-end related changes and providing feedback and mentorship to team members with industry-standard coding standards and best practices. • Contribute to the overall solutioning and product roadmap discussion. • Adhere to and support Veriday’s corporate standards, service levels, policies, and procedures. • Create a positive customer experience and build strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a consummately professional attitude. • Perform accessibility testing on the custom content that is developed using different tools such (Axe, Wave, etc…)

🎯 Requirements

• Minimum of 5 years of hands-on experience with HTML, CSS, Bootstrap, JQUERY and Javascript in a work environment. • Other web technologies are a plus. • Minimum 2 years of experience working with React framework. • Having experience with Java stack: Java, Java Spring framework, Java Spring boot is a plus. • Experience with messaging technologies like ActiveMQ or Enterprise Broker. • Nice to have: Velocity management, Liferay theme development, Vue, Next.js and Angular experience. • Minimum 1 year of experience in mentoring and managing development team members. • Familiar with WCAG standards to remediate issues that assessment tools or clients identify. • Strong troubleshooting, debugging and problem-solving skills, with a keen attention to detail. • Excellent communication skills, both written and verbal, to effectively interact with clients and team members. • Proven experience in providing technical support to team members. • Ability to work independently and collaboratively in a fast-paced environment.