Solutions Architect - West Coast

September 17

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Vicarius

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Cyber • CDS • Malwares • APT • Capability Driven Security

51 - 200

Description

• Work with leads to understand their requirements and help them figure out if our product is the solution for their problem • Put together selling presentations that easily convey the value proposition to prospects • Communicate customer use cases to the product team and work with them to ensure maximum product fit • Work with the product and marketing teams to familiarize with the product landscape and become a technical product expert • Work with customers to train their teams on the product and identify (and solve) problem areas in their processes • Set and achieve quotas on a quarterly basis • Partner with senior leadership to identify problem areas and improve efficiency in the sales process • Attend professional events and workshops to build and maintain networks

Requirements

• Experience with handling and troubleshooting enterprise IT environments (networks, system, security) - A MUST • 5 years of experience as a Customer Success Engineer, Solutions Architect, or other technical-customer facing role for SaaS companies - A MUST • Knowledge with cybersecurity terminology - A MUST • Knowledge of various operating systems - Linux, Mac, and Windows - including troubleshooting • Desire to work as part of a small, do-it-all flexible team - be self-driven, willing to take initiative and effectively managing your time • Understanding of the enterprise cybersecurity ecosystem and processes • Ability to speak in front of a crowd