Servicenow Software Architect

February 10

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Logo of Vichara Technologies

Vichara Technologies

Vichara Technologies is a company specializing in structured finance and investment technologies, providing advanced risk and analytics solutions for the financial services industry. Vichara develops powerful financial systems for trading analytics, portfolio management, and risk management, focusing on equity and fixed income securities and derivatives. The company offers V* Solutions, a modular software platform for valuation, analysis, and data management, particularly in the areas of RMBS, CMBS, and CLO. Additionally, Vichara provides technology consulting services to develop platforms for trading decision support and enterprise risk management.

Fixed Income Valuation and Trading Analytics • Structured Finance Technology • Data Management • Loan-level Analysis • Securitized Products Technology

Description

• Research and advise on best practices and the best approach to using ServiceNow tools to meet each unique business challenge using our ITSM licenses. • Develop and configure ServiceNow to create new catalog items, workflows, reports, dashboards, email rules and other commonly used ITSM tools to meet enhancement requirements. • Research, develop, and enhance integrations with other CUNY systems to authenticate users, consume security alerts, and export data for analytics. • Define, at an architectural and design level of detail, technical solutions aligned with CUNY’s business problems and ServiceNow Implementation Best Practices • Working with Business Analyst/Process Analyst, estimate story level of effort, monitor Developer’s work, and own overall quality and delivery of development; may perform a portion of development on Stories that cannot be delegated.

Requirements

• 7 years of experience with ITSM • 60 months experience as a Service Now system administrator or implementation developer responsible for configuring the ITSM module including incident, Service Request, Change and knowledge • ServiceNow Certified System Administrator and ServiceNow Certified implementation Specialist

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