Sr. Director - Technical Solutions

20 hours ago

⚔️ Virginia – Remote

Although this job is listed in Virginia, this company may be open to hiring remote in other states.

💵 $170k - $281.3k / year

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

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Visa

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Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our purpose is to uplift everyone, everywhere by being the best way to pay and be paid.

Global payments technology company

10,000+ employees

💰 Post-IPO Equity on 2016-09

📋 Description

• The Sr. Director, Technical Solutions will report directly to the Vice President of North America Consumer and VAS Product Service Fulfillment Organization. • Lead the operational technical support of Visa Consumer and VAS product solutions for North America clients. • Manage and mentor a team to uphold Visa’s leadership principles, and ensure the highest standards of ethics, business, and service efficacy. • Communicate and evangelize changes to executive management and cross functional team. • Act as liaison for the client, provide problem management, proactive identification of processing efficiencies, service change support and system enhancement support. • Coordinate internal resources to accomplish Visa and client objectives and ensure processing system performance standards are met.

🎯 Requirements

• 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD • 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience • Strong knowledge of financial services and payment industry • Ability to lead business development, product development, sales and support efforts • Commitment to exceptional technical support and managed services and ability to deliver • Strong leadership skills, influencing and negotiating skills, highly effective communicator • Experience using standard MS Office tools (e.g. MS Excel, PowerPoint, Word, etc.)

🏖️ Benefits

• Medical • Dental • Vision • 401 (k) • FSA/HSA • Life Insurance • Paid Time Off • Wellness Program