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Customer Support Representative

August 12

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Logo of Vista Musical Instruments Corporation

Vista Musical Instruments Corporation

MONO | Harmony | Heritage Guitars | Teisco | Swee Lee

201 - 500

Description

• Providing sales support to online customers through our CRM platform • Handle inbound and outbound calls, servicing customers • Representing our brands with high standards of communication and service • Coordinating sales and logistics issues with the logistics and product teams • Meet support KPIs

Requirements

• A positive, cheerful attitude • Friendly, helpful, confident and engaging personality • Honest, diligent • Able to work well in a team • Good written and verbal communication skills • CRM experience • Experience with musical instruments and musical instrument sales • Problem-solving • Documentation skills • Phone skills • Listening • Resolving conflict • Preferred Speaking Languages - English, Malay

Benefits

• Flexible Work Arrangement • Competitive Remuneration • Attractive Staff Discount

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