Senior UX/UI Designer

March 6

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Vonage

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Vonage is a global leader in communications services, offering a robust suite of tools including Communications APIs, Unified Communications, and Contact Centers solutions. The company empowers businesses to reach and engage customers across various channels such as messaging, voice, and video, facilitating superior customer experiences. Vonage integrates advanced technologies like AI and automation to enhance operational efficiency and customer satisfaction, supporting industries ranging from healthcare to retail with tailored communications solutions. As a testament to its capabilities, Vonage is consistently recognized as a leader in Communications Platform as a Service (CPaaS).

UCaaS • CPaaS • CCaaS • Cloud Communications • Unified Communications

1001 - 5000 employees

Founded 2001

📡 Telecommunications

☁️ SaaS

🤖 Artificial Intelligence

💰 $225M Post-IPO Debt on 2014-08

📋 Description

• At Vonage, our design team is dedicated to creating intuitive, user-centered solutions. • As a Senior Design System Designer, you will create, maintain, and evolve our design system. • Collaborate closely with cross-functional teams to ensure a unified and cohesive design experience. • Develop and maintain the Vonage design system, ensuring alignment with brand and UX standards. • Work with product design and engineering teams to ensure consistent integration across products. • Define design patterns, components, and UI standards for usability and consistency. • Create documentation and guidelines to support the design system's adoption. • Lead the design of new components and patterns based on user needs and feedback. • Advocate for accessibility and inclusive design, ensuring compliance with standards. • Train and support designers and developers in using the design system. • Continuously improve the design system by gathering feedback from users, designers, and engineers. • Stay updated with the latest design trends, technologies, and tools.

🎯 Requirements

• 5+ years of experience in design, with a strong focus on design systems. • Expertise in creating, maintaining, and evolving design systems across web and mobile platforms. • Strong proficiency in design tools such as Figma (or similar tools) and design system management tools. • In-depth knowledge of UI/UX principles, interaction design, and accessibility standards. • Experience working with cross-functional teams, particularly product designers and developers, to implement design systems effectively. • Strong understanding of responsive design, design tokens, and atomic design principles. • Excellent communication skills, with the ability to articulate design decisions and advocate for the design system. • A passion for creating scalable and maintainable systems that enhance the user experience. • Experience with mobile and web design, especially in cloud communications, SaaS, or enterprise products. • Experience in contact center solutions and customer-facing apps. • Familiarity with front-end development (HTML, CSS, JavaScript). • Knowledge of accessibility standards and inclusive design. • AI knowledge and an understanding of how AI can enhance user experience and product design.