Technical Writer

December 10

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Vonage

WebsiteLinkedInAll Job Openings

UCaaS • CPaaS • CCaaS • Cloud Communications • Unified Communications

1001 - 5000 employees

Founded 2001

📡 Telecommunications

☁️ SaaS

🤖 Artificial Intelligence

💰 $225M Post-IPO Debt on 2014-08

Description

• Technical Writers at Vonage help author high-quality developer-focused documentation. • Work as part of a remote-first team. • Responsible for creating and maintaining documentation for the Vonage API Developer Portal. • Apply a documentation as code approach to technical authoring. • Create functional and technical documentation for developers. • Write code examples that demonstrate how to build solutions. • Maintain knowledge of and interact with Vonage Communication APIs to ensure the accuracy of documentation. • Collaborate with other Vonage employees and community contributors.

Requirements

• Ability to author content with the developer’s perspective in mind. • Demonstrated experience writing technical documentation for REST/Web APIs. • Knowledge of SaaS/PaaS products. • Experience authoring documentation in Markdown. • Experience using Git and GitHub to collaborate with other team members. • Knowledge of one of the following languages: JavaScript, Ruby, Python, or PHP. • Understanding of Swagger/OpenAPI v3, API Blueprint or RAML (preferred). • Experience as a developer or developer advocate (preferred).

Benefits

• Unlimited discretionary time off • Tuition reimbursement