Claims Strategy and Integrations Consultant

13 hours ago

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Voya Financial

WebsiteLinkedInAll Job Openings

Retirement • Investments • Insurance

5001 - 10000

Description

• Manage external and internal audits related to specific claims tools and initiatives. • Serve as a technical and business process expert for Claims Strategy projects. • Lead operational readiness for Claims Strategy projects. • Provide analysis to support management reporting and quality control of Claims Strategy tools. • Conduct data analysis related to Claims Strategy projects. • Work to understand and use complex business tools, as well as make changes in those tools when necessary for business operations. • Develop a good understanding of multiple administration systems. • Troubleshoot claims strategy and integration projects and tools, collaborating with IT partners as necessary. • Participate in process improvement and projects related to claims, focusing on Continuous Improvement. • Lead claims strategy projects involving processes, systems, and controls. • Lead user acceptance testing, partnering with others as necessary for Claims Strategy projects. • Draft acceptance criteria for internal partners and review high level requirements on certain Claims Strategy projects. • Perform other duties as assigned to support the Claims Strategy projects.

Requirements

• High School Diploma or GED • Strong analytical, communication, and problem-solving skills. • Self-starter with the ability to understand complex technical processes. • Previous experience in process improvement and project management. • Ability to manage multiple projects and initiatives simultaneously. • Strong ability to influence and motivate others, including cross-departmental collaboration, to develop solutions for shared customers. • Commitment to upholding our Claims Vision and prioritizing a human-centered approach in all Claims Strategy initiatives. • Bachelor’s degree preferred. • Preferred but not required: high-level understanding of Voya claims.

Benefits

• Health, dental, vision and life insurance plans • 401(k) Savings plan – with generous company matching contributions (up to 6%) • Voya Retirement Plan – employer paid cash balance retirement plan (4%) • Tuition reimbursement up to $5,250/year • Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day. • Paid volunteer time — 40 hours per calendar year