Vozy is a company that develops solutions for enhancing customer service experiences through the use of generative AI-powered virtual agents. Their offerings, such as Lili Resolve, Lili Assist, and Lili Analyze, help improve first-contact resolutions, synchronize virtual and human interactions, and analyze customer conversations to uncover trends and improve service quality. Vozy's platform is designed to streamline operations, boost productivity, and provide insights for better business decisions. The company is also committed to information security, holding certifications like ISO 27001, ISO 27017, and ISO 27018, demonstrating compliance with international cybersecurity standards.
Artificial intelligence • Customer service technology • Machine learning • Customer experience • automation
December 9, 2024
Vozy is a company that develops solutions for enhancing customer service experiences through the use of generative AI-powered virtual agents. Their offerings, such as Lili Resolve, Lili Assist, and Lili Analyze, help improve first-contact resolutions, synchronize virtual and human interactions, and analyze customer conversations to uncover trends and improve service quality. Vozy's platform is designed to streamline operations, boost productivity, and provide insights for better business decisions. The company is also committed to information security, holding certifications like ISO 27001, ISO 27017, and ISO 27018, demonstrating compliance with international cybersecurity standards.
Artificial intelligence • Customer service technology • Machine learning • Customer experience • automation
• Lead and supervise the financial team, providing guidance, support and professional development• Develop and implement financial strategies to achieve business objectives of growth and profitability• Develop and manage the annual budget, as well as make short and long-term financial projections• Oversee financial planning and analysis to support strategic decision making• Manage the company's liquidity and cash flow, optimizing asset and liability management• Assess and mitigate financial risks and establish policies and procedures to ensure regulatory compliance and financial security• Prepare and present accurate and timely financial reports for executive management, the board of directors and other internal and external stakeholders• Manage relationships with investors, financial institutions and other external stakeholders to ensure access to capital and maintain market confidence• Ensure compliance with all tax, accounting and regulatory obligations, as well as oversee internal and external audits
• Bachelor's degree in Finance, Accounting, Economics or related field• Minimum of 5 years of previous experience in financial leadership roles, preferably in scale ups and helping to organize the company for VCs and advance Series A or B financing• English level: bilingual (MUST)• In-depth knowledge of accounting, corporate finance, financial analysis and risk management• Experience in managing teams and developing and executing financial strategies
• Remote work 100% (contractor)• Paid Health insurance• 20 vacation days• Day off to celebrate your birthday• 20 annual public holidays• 10 days off to take care of yourself• 10 days disability• Maternity / Paternity leave• Co - work• Platzi license to keep learning and growing• Happy hour bonus• Annual office supplies voucher• Referral bonus• Stock Options
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