Customer Marketing Manager
December 9
Description
• VRIFY seeks an experienced and innovative Customer Marketing Manager to lead our efforts in building and nurturing customer relationships that drive loyalty, advocacy, and long-term value. • You will collaborate closely with customer success, product, and sales teams to design and execute personalized marketing campaigns showcasing VRIFY’s value. • Lead customer advocacy programs, support impactful events, and drive community-building initiatives using AI to ensure these efforts are data-driven, scalable, and effective.
Requirements
• 4-6 years in customer marketing with a proven track record in Enterprise B2B or AI-driven platforms. • Experience in driving customer engagement, retention, and advocacy is essential. • Expertise in developing and executing AI-augmented customer-centric marketing strategies that drive measurable improvements in engagement and retention. • Strong track record in managing customer advocacy programs, with the ability to craft compelling narratives through AI-driven case studies and testimonials. • Exceptional collaboration skills, capable of working effectively with cross-functional teams to deliver cohesive and impactful marketing campaigns. • Proficiency in using AI and analytics tools to track and optimize customer marketing performance, focusing on data-driven decision-making. • Excellent communication and relationship-building skills, with the ability to connect with customers on a personal level and cultivate lasting loyalty. • Familiarity with CRM systems and customer engagement platforms, leveraging AI to enhance marketing efforts. • Bachelor’s degree in Marketing, Business, Communications, or a related field. • Additional customer marketing, AI, CRM, or data analytics certifications are highly desirable.
Benefits
• A comprehensive benefits package, including health, dental, vision, and more, designed to support your overall well-being.
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