Voice Systems Engineering is an organization of entrepreneurial, growth-minded individuals working to positively impact people's lives. It operates advisor-based technology platform marketplaces that service verticals such as psychic guidance, health, and wellness. The company emphasizes innovative, collaborative, and customer-centric values. VSE strives to improve the health and wellbeing of 1 billion people by creating transformative and purposeful experiences. The company fosters an open, dynamic, and agile work environment, encouraging team members to reach their full potential.
February 25
β°οΈ Colorado β Remote
π Florida β Remote
+7 more states
π΅ $19 - $22 / hour
β± Part Time
π’ Junior
π‘ Mid-level
π Customer Support
π«π¨βπ No degree required
π¦ H1B Visa Sponsor
Voice Systems Engineering is an organization of entrepreneurial, growth-minded individuals working to positively impact people's lives. It operates advisor-based technology platform marketplaces that service verticals such as psychic guidance, health, and wellness. The company emphasizes innovative, collaborative, and customer-centric values. VSE strives to improve the health and wellbeing of 1 billion people by creating transformative and purposeful experiences. The company fosters an open, dynamic, and agile work environment, encouraging team members to reach their full potential.
β’ Providing outstanding customer service by listening carefully to their concerns, empathizing with their needs, and offering creative solutions that aim for one-call resolutions. β’ Supporting customers in creating new accounts, addressing any issues, and ensuring a memorable experience with our service. β’ Guiding customers in choosing the right service provider for their needs, ensuring that every interaction is positive and leaves a lasting impression. β’ Collaborating effectively with customers, fellow agents, and other departments to solve problems quickly and enhance the overall customer experience. β’ Staying up to speed with the latest products, services, and offerings to better support customers and deliver timely, relevant solutions. β’ Effectively navigating and adapting to a wide range of customer personalities, identifying the best approach to ensure each individual feels heard, respected, and valued, ultimately leading to a positive and successful interaction. β’ Proactively communicating and collaborating with other teams when a customer issue requires escalation, ensuring that the concern is addressed promptly and with the level of attention it deserves, while keeping the customer informed and satisfied throughout the process. β’ Taking a proactive role in identifying and implementing new ways to improve customer satisfaction and loyalty, continuously improving our service standards. β’ Ensuring every customer feels like a VIP.
β’ At least 2 years of experience in delivering exceptional, high-touch customer service, particularly in resolving issues on the first contact. β’ A track record of building strong, ongoing relationships with customers to foster loyalty and drive long-term satisfaction. β’ The ability to listen actively, remain patient, and offer thoughtful, creative solutions to complex challenges. β’ Demonstrated success in contributing to a team environment by sharing knowledge, collaborating with others, and providing valuable feedback. β’ A passion for staying current with product offerings and continuously looking for opportunities to improve customer experience and retention.
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Join Tixr as a Fan Support Specialist to assist customers using our ticketing platform. Work remotely and engage with clients to improve their experience.
πΊπΈ United States β Remote
π΅ $19 - $21 / hour
π° Venture Round on 2016-07
β± Part Time
π’ Junior
π‘ Mid-level
π Customer Support
π«π¨βπ No degree required
π¦ H1B Visa Sponsor
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Join a leading manufacturing company as a part-time Customer Service Representative. Engage with customers, providing service while maintaining satisfaction.
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