Telephony Engineer

3 days ago

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Wave Mobile Money

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501 - 1000

Description

• As a Telephony Engineer at Wave, you will be responsible for ensuring this infrastructure is highly reliable, scalable and cost-effective to support our rapid growth. • You will design, implement, and maintain robust infrastructure and tools to handle millions of daily transactions in the form of voice calls, SMS and USSD sessions across multiple countries. • Design and implement physical networks that are secure, reliable and performant. • Owning the end-to-end integration and onboarding process for new telecommunication partners. • Optimizing performance and cost efficiency of backbone telephony services in a hybrid cloud/datacenter setup. • Automating telephony deployments and promoting infrastructure-as-code best practices. • Improving system observability through metrics, logging, tracing, and alerting. • Collaborating with product teams to proactively improve the reliability of our services. • Participating in and improving our on-call incident response processes. • Championing security and compliance in our infrastructure.

Requirements

• 4+ years of experience in an SRE, DevOps, Network or Telecommunications Engineering role. • Solid understanding of networking and distributed systems. Can be trusted to design scalable and secure networks. • Demonstrable experience dealing with on-premises infrastructure. • Strong experience with cloud platforms (GCP preferred) and Terraform. • Track record of successfully implementing observability, reliability metrics, auto-provisioning and other SRE best practices. • Methodical troubleshoot skills; ability to diagnose complex networking issues spanning multiple distributed systems and network layers. • Proficiency in at least one backend language, preferably Python. • Excellent communication and collaboration skills. • Passion for our mission of bringing financial services to underserved markets.

Benefits

• Subsidized health insurance for you and your dependents and retirement contributions (both vary from country-to-country). • 6 months fully paid parental leave and subsidized fertility assistance. • Flexible vacation, with most folks taking between 30-40 days per year. • $10,000 annual charitable donation matching.