Customer Support Specialist

Yesterday

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Logo of Wave HQ

Wave HQ

online accounting • small business • software development • SaaS • invoicing and payments

201 - 500 employees

Founded 2010

💸 Finance

💳 Fintech

☁️ SaaS

Description

• We empower small business owners to manage their finances fearlessly. • Our Customer Success team guides and supports entrepreneurs. • Responsible for curating a phenomenal customer experience via multiple support channels.

Requirements

• Prior experience in customer service roles can be advantageous but is not mandatory. • Empathy and the ability to stay calm in challenging situations. • A sincere desire to help and facilitate customer needs. • Stellar communication skills and technical savviness. • Ability to collaborate and work effectively with diverse individuals. • An eagerness to develop and grow in customer experience and success.

Benefits

• Fair compensation • Office perks • Health & wellness investments • Educational allowances • Diverse learning experiences • Mental health support

Apply Now

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