Wave HQ
online accounting • small business • software development • SaaS • invoicing and payments
201 - 500
Lead - Fraud & Risk
November 12
Wave HQ
online accounting • small business • software development • SaaS • invoicing and payments
201 - 500
Description
• Empowering small businesses to manage finances through an all-in-one solution. • Lead a team of Payment Risk Analysts and assess fraud risk. • Coach and mentor team members for performance enhancement.
Requirements
• 3+ years of fraud detection experience, preferably on merchant accounts or credit card payments. • Demonstrated leadership experience with previous experience mentoring, coaching or leading others. • Excellent communication skills, both written and verbal. • Ability to motivate by identifying individual talents and strengths. • Ability to prioritize and delegate tasks. • Ability to provide regular constructive feedback. • Understanding of best practices for preventing chargebacks. • Ability to manage relationships with small business owners.
Benefits
• Welcoming and energizing office in Toronto or remote work options. • Diverse learning experiences and educational allowances. • Investment in health & wellness. • Fair compensation and office perks.
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