Virtual Designer

3 days ago

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Wayfair

WebsiteLinkedInAll Job Openings

E-Commerce • Technology • Online Retail • Internet Marketing • Software Engineering

14172 - 14172

💰 $1.3G Post-IPO Debt on 2020-08

Description

• Virtual Design Sales Consultants, Project Team • Conduct virtual design consultations to meet sales, design, and productivity targets in alignment with Wayfair’s Sales KPIs • Navigate multiple software applications and tools to provide recommendations based on customers' budget, style, and space • Develop designs using tools for moodboards, 2D floor plans, product lists, and style inspiration • Track and manage customer interactions using Salesforce CRM. • Utilize sales and interior design knowledge to guide customers through design decisions and purchases • Keep informed about design trends and marketplace updates to assist customers with product features, style coordination, and sample requests. • Prioritize customer experience while managing your time effectively • Ask relevant probing questions to offer complete sales solutions tailored to customer needs • Demonstrate a positive and professional attitude with all customers and team members • Share innovative ideas to improve team operations. • Work in a dynamic environment with frequent updates to products, promotions, and operations • Participate in training on offerings, software, processes, and customizations

Requirements

• Experience using technology to drive business results, including virtual communication and video conferencing • 2 years of sales experience required with a track record of meeting and exceeding quotas • A degree, background or certification in interior design • Strong focus on delivering excellent customer service and achieving sales targets • Understanding of basic design principles, including spatial planning, fabric selection, interior design styles, and trends • Strong organization, self-motivation, communication, and relationship management skills • Ability to maintain a hardwired internet connection with speeds of 25+ Mbps download and 5+ Mbps upload for voice and web traffic (no WiFi) • Proven ability to succeed in a fast-paced and evolving environment • Ability to contribute to the success of team members and collaborate effectively • Dedicated private workspace (Wayfair provides necessary computer equipment) • Proficiency in Google and Microsoft Office applications and the ability to learn new business systems

Benefits

• Receive a continuous stream of customers without the need for sales, marketing, or commuting • Wayfair offers health, vision, and dental insurance coverage starting on Day 1 • Wayfair offers 401K with company match up to 4% • You’ll receive a dynamic Wayfair discount for use on items you wish to purchase for your own space • You will begin to accrue paid time off immediately, 7 Paid Federal Holidays, 1 Floating Holiday, Paid/Unpaid Parental Leave Options, and more • Full-Time Employees who have worked at Wayfair for at least six months are eligible to receive tuition reimbursement for pre-approved courses from an accredited, post-secondary institution up to a maximum of $5,250 per year • Enjoy a collaborative work environment and team culture • Participate in regular sales contests for extra earning potential