September 18
• The Senior Vice President – FP&A is responsible for driving the company’s financial strategy by ensuring robust analysis, documentation, and execution of processes related to revenue forecasting, pricing strategies, and long-term financial planning. • Guide, lead and oversee the Company’s revenue forecasting and planning activities, including weekly forecasting, and monthly forecasts and annual plan. • Working with Operations, Client Services, and other departments, determine the appropriate assumptions for revenue forecasting related to occupancy, utilization, staffing, headcount and other variables that would drive accurate and timely forecasting. • Analyze and prepare returns on investment calculations on new client agreements. • Be responsible for the preparation and analysis of Client’s contribution margin and while working with other departments assist in determining changes needed to drive profitability. • Responsible for driving discipline within the organization for pricing to clients and developing a pricing model that can be easily used by the sales team. Accountable for training sales team on pricing models. • Manage, direct and develop revenue, pricing planning, and analysis staff. Execute performance management staff. • Ensure that strategic and tactical analysis such as ROI and capital asset investment decisions are thorough and delivered on a timely basis for decision-making; the impact of client ramp up changes are appropriately communicated.
• Qualification: MBA, Bachelor’s Degree in Accounting, Finance or Business Administration. • Experience: 13-15 years of experience in financial reporting, planning, and analysis within the BPO/Contact Center industry. • Corporate forecasting and accounting experience.
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