Director - Front Line Controls Officer

March 8

🦌 Connecticut – Remote

Although this job is listed in Connecticut, this company may be open to hiring remote in other states.

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

💵 $130k - $145k / year

⏰ Full Time

🔴 Lead

👔 Director

🦅 H1B Visa Sponsor

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Webster Bank

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Webster Bank is a financial services company that offers a wide range of banking solutions for individuals, small business owners, and commercial entities. It provides personal and business checking and savings accounts, loans, mortgages, and investment services, as well as wealth management and retirement planning. Webster Bank emphasizes digital convenience through mobile and online banking platforms while also providing personalized assistance from dedicated relationship managers. The bank is committed to serving diverse industries and communities, with specialized offerings in areas like healthcare, manufacturing, and government banking. Webster Bank is dedicated to helping clients achieve their financial goals through tailored solutions and expert guidance, ensuring security and trust are maintained at all times.

Commercial Banking • HSA Bank • Consumer Bank • Small Business • Asset Based Lending

1001 - 5000 employees

Founded 1935

🏦 Banking

💸 Finance

💳 Fintech

📋 Description

• Front Line Controls Officer & Risk Management Professional to serve Ametros on providing oversight and guidance and execution of risk management tools and techniques. • The Director in the first line of defense (1LOD) Ametros reports to the Managing Director (MD) of Consumer Bank and Ametros. • This role will be the primary point-of-contact for the oversight of compliance and risk related matters for multiple business units within Webster Bank. • As the primary point-of-contact, this colleague is expected to partner with the First Line Unit Business Executive (FLU) and designees to lead and review risk & control self-assessments, risk events, risk metrics, issues (also known as control gap identification and mitigation), losses, and new activities. • The Director helps to drive a control-oriented culture across the line of business through their collaboration and partnership with colleagues in each of the lines of defense and with the second line and third lines of defense. • Serve as dedicated subject matter expert for assigned Front Line Units (FLU). • Support the Managing Director and acts as the primary point-of-contact for compliance and risk related matters for multiple business units of Ametros. • Lead the FLU and designees through and manage the risk & control self-assessment process. • The Director will analyze results, identify control weaknesses/gaps, and suggest actions to mitigate risk and will liaise directly with ORM on effective challenges. • Lead and assist FLUs with the development and maintenance of primary and secondary risk metrics to monitor the risk profile of the respective FLU(s); Prepare, test, and distribute risk metric reporting on at least a quarterly basis. • Lead and assist business units with the identification, analysis and future mitigation of risk issues and events that may have resulted in a loss or gap in process. • Analyze operational loss reporting to identify themes, trends, and/or patterns. • Encourage first line self-identification of control gaps. • Partner with 2LOD to develop action plans to resolve the control gaps. • Monitor new activity (also known as new products and/or services) initiatives and provide appropriate review, assessment, and challenge. • Develop, maintain, and refresh internal risk management procedures, policies, and processes. • Manage assigned business unit(s)/lines of business(es) 3PRM, ISRA activities as required. • Develop and submit risk updates and reminders for assigned business unit(s)/lines of business(es) • Responsible for regulatory exam preparation/coordination for the assigned FLU(s) • Collaborate with FLUs, FLCOs and 2LOD/3LOD partners across the organization to promote a controls-oriented culture. • Able to work on multiple projects/initiatives concurrently (e.g., committees, projects, risk reporting) to be able to understand the team’s strategic objectives and decision making for execution. • Understand medical payments and banking regulations, supervisory expectations, and industry trends for large financial institutions, as it relates to compliance and risk management. • Direct and manage ad-hoc projects and/or initiatives. • Drive and champion heightened standards initiatives as it relates to Ametros.

🎯 Requirements

• Bachelor’s degree in related field, or equivalent experience, required • At least 5 years of Risk or Audit related experience in financial institutions and/or medical payments. • At least 8 years of experience within the financial and/or medical payments industry • CRCM designation desired, but not required • Must work well independently and in a team environment • Comfortable with emerging technology • Advanced Microsoft Office skills; Excel especially • Working knowledge of How2Work, Salesforce, ServiceNow, and Logic Manager • Broad knowledge of compliance and operational risk, regulatory expectations, and bank best practices • Excellent analytical, communication, project management, and time management skills • Ability to manage change and effectively influence and consistently build strong lasting working relationships with stakeholders across all levels.