City Operations Manager
June 28
Description
• As a City Operations Manager in our company, you will play a critical role in ensuring the operational healthiness and successful scaling of Welcome Pickups in multiple destinations. • You will be a key member of the Driver Operations team, reporting to the City Operations Team Lead. • Your primary responsibilities will involve overseeing driver retention, destination setup optimization, community management, and maintaining a high-quality service standard for Welcome drivers. • Your role will require data-driven decision-making, innovation, and collaboration with various teams within the organization.
Requirements
• Bachelor's Degree in a related field • Proven experience of more than two years in operations, ideally in fleet management, ride sharing, last-mile logistics, and/or high-growth start-up • Self-starter: can work independently, make decisions, and take responsibility for them • Excellent time management with the ability to multi-task and set priorities quickly and effectively • Ηigh achiever - seeks to regularly surpass sales or performance goals • Excellent written and verbal communication skills in English • An analytical mind and out-of-the-box thinker • A friendly and upbeat personality • Digital native: fluent in web and digital technologies
Benefits
• Remote work with a vibrant and fresh work environment • The tools you need to successfully perform your daily tasks • The unique opportunity to join “the next big thing” at the ground level.
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