Trip Support Specialist II

October 21

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Logo of World Kinect

World Kinect

Energy Management • Energy Consulting • Sustainability • Carbon Management • Price Risk Management

5001 - 10000

Description

• Responsible for overall satisfaction of the assigned customer base • Assisting with and planning trips for clientele • Maximize international trip support service and customer relations • Provide superior customer service and communicate all Trip Support products and services • Ensuring after hours staff is aware of all urgent requirements for assigned client trips

Requirements

• Bachelor’s degree, highly preferred • 5 – 15 years preferred in the aviation industry • Proven customer service skills; customer retention and issue resolution • High degree of attention to detail is a requirement of the position • Positioning of product services in a global environment and competitors and vendors that serve those markets • Ability and willingness to work across a shift plan that covers day, night, weekend and holiday working is essential.

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