Imagenet LLC
Medical Claims Processing • Claims Adjudication • Medical Coding • Call Centers • Claims Auditing
1001 - 5000
💰 Private Equity Round on 2022-12
Healthcare Customer Service Representative
Yesterday
Imagenet LLC
Medical Claims Processing • Claims Adjudication • Medical Coding • Call Centers • Claims Auditing
1001 - 5000
💰 Private Equity Round on 2022-12
Description
• Manage inbound and outbound calls, responding to member and provider inquiries • Provide information on membership options and benefits • Review, verify, and process membership applications • Maintain and update member information in CRM systems • Perform regular audits of member data for compliance • Coordinate with teams to resolve issues • Identify opportunities to improve processes
Requirements
• High school diploma or equivalent • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) • Experience with CRM systems or membership databases • Strong typing and data entry skills • Attention to Detail • Multitasking Ability • Excellent verbal and written communication skills • Strong analytical capabilities
Benefits
• Genuine work/life balance - a predictable schedule • Paid training period • Medical, Dental, Life, Vision, HSA, 401K • PTO
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