Remote Customer Service Professional

November 7, 2024

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Apply Now

Receive Emails with Similar Jobs

Champ

WebsiteLinkedInAll Job Openings

Champ is a family-owned and operated automotive repair shop, providing comprehensive auto repair and maintenance services since 2010. Serving the communities of Surprise and Goodyear, Arizona, Champ specializes in servicing all makes and models of vehicles, including gas and diesel engines, RVs, and fleets. With a team of ASE Master Certified Technicians, Champ offers a wide range of services, from routine maintenance to major engine overhauls, ensuring vehicles are safe and road-worthy. They pride themselves on integrity, fair pricing, and trust, backed by a nationwide warranty and complimentary roadside assistance.

51 - 200 employees

🚗 Transport

📋 Description

• Respond to phone, chat, and email inquiries in a timely and professional manner • Provide accurate and helpful information to clients and tenants • Assist with general inquiries, maintenance requests, and lease inquiries • Troubleshoot and resolve any customer service issues • Maintain a high level of customer satisfaction and ensure a positive customer experience • Collaborate with team members to ensure all inquiries are handled efficiently and effectively • Keep detailed records of all customer interactions and follow up as needed • Stay up-to-date on company policies and procedures to provide accurate information to clients and tenants • Assist with other administrative tasks as needed

🎯 Requirements

• High school diploma or equivalent • Previous customer service experience, preferably in a remote setting • Excellent communication skills, both written and verbal • Ability to multitask and prioritize tasks effectively • Strong problem-solving skills • Proficient in using various computer programs and systems • Ability to work independently and in a team environment • Availability to work a full-time schedule, including some evenings and weekends as needed

🏖️ Benefits

• Medical Plan • PTO • 401k • vision and dental is offered along with Aflac