Senior Product Manager

Yesterday

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Logo of Wheels, LLC

Wheels, LLC

Customer Service • Finance • IT • Account Management

1001 - 5000 employees

🚗 Transport

🤝 B2B

☁️ SaaS

🔥 Funding within the last year

💰 Venture Round on 2024-06

Description

• As a Wheels Sr. Product Manager, you will play an integral and strategic role. • You will optimize your product line to ensure customer satisfaction while also maximizing return on investment. • You will manage products that continue to drive today’s business success while developing new or enhanced products that will ensure future market success. • This includes managing products throughout the product lifecycle, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with Account Teams, Finance, Operations and IT. • It also includes working with Sales and Marketing to ensure revenue and customer satisfaction goals are met. • PRODUCT PLANNING AND MANAGEMENT • Determine and articulate product vision and specifications • Lead the development of client and driver journeys • Determine long term strategy and create product line roadmap • Develop recommendations • RESEARCH AND ANALYSIS • Research and analyze market conditions • Ongoing visits with customers and prospects • Identify key client and competitor trends • Identify opportunities for product enhancements or new products • Articulate market requirements • PRODUCT DEVELOPMENT • Articulate product plan and rationale via business cases and gain peer / senior management buyoff • Develop well-thought-out project request documents (PRDs) • Communicate initial product requirements and evaluate trade-offs based on ROI • Manage and communicate with cross-functional teams including Account Management, Operations, UX, Development and QA • PRODUCT MARKETING • Support Sales and Account Teams with product knowledge and technical expertise • Develop sales tools, training materials and marketing collateral • CUSTOMER AND END-USER SUPPORT • Manage product-related support, feedback and inquiries from account team and/or customers • Use market feedback to inform product refinements and ongoing development

Requirements

• Five (5)+ years of experience in B2B technical/software product management • Bachelor’s degree in a technology or business field • MBA a plus • Demonstrated ability gathering B2B user requirements and analyzing tradeoffs necessary to profitably meet market needs • Experience developing product vision, business cases and roadmaps that led to successful product growth and profitability • Experience bringing new products and/or enhancements to market – from ideation to development to market implementation • Understanding of software development methodology and experience participating in key milestones (e.g., requirements definition, UX, QA, UAT) • Experience working with Agile development and scrum teams is a plus

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