Fire Safety Engineer

November 12

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Logo of Whisker

Whisker

iot β€’ pet products β€’ animal β€’ robot β€’ pet care

501 - 1000 employees

πŸ‘₯ B2C

πŸ›οΈ eCommerce

🧘 Wellness

πŸ’° $31M Private Equity Round on 2019-12

Description

β€’ Manage Ting customer cases focusing on electrical fire hazard operations, mitigation, and sensor-related support activities, including after regular business hours as needed β€’ Plan and coordinate support efforts related to mitigation activities with customers and contractor partners relating to Ting operations β€’ Work with partners and customers to isolate and troubleshoot issues in the field β€’ Data review and analysis β€’ Technical project management β€’ Assist with producing documentation related to processes used for training and support β€’ Perform other duties as required

Requirements

β€’ Education and experience in science-based disciplines/electrical systems with customer management/support experience, such as Bachelor's degree in engineering, science, or related discipline β€’ Associates degree in engineering, science, or related discipline with skilled trades experience and/or military background β€’ A skilled trades background with certifications/licenses and additional education and/or military service β€’ Willingness and ability to participate as a member of a team in a rotating schedule, including nights, weekends, and holidays β€’ Travel as needed

Benefits

β€’ Competitive salary + equity β€’ Freedom ability to make, own, and carry out decisions β€’ Health, dental, and vision insurance

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