Fire Safety Engineer

November 12, 2024

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Whisker

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Whisker is a company that revolutionizes pet care with its innovative products, primarily focused on making life easier for cat parents. Founded by Brad Baxter, Whisker offers products like the Litter-Robot, a self-cleaning litter box, and the Feeder-Robot, all aimed at reducing daily pet care chores. With over 20 years of experience and a team of over 500 employees, Whisker continues to lead in the realm of connected pet care, bringing advanced pet care solutions to over a million customers worldwide. The company leverages technology to create products that enhance the well-being of both pets and their owners, supported by a mobile app providing helpful insights. Whisker's dedication to innovation is evidenced by their 65+ global patents, all while maintaining American design, assembly, and service for quality assurance.

iot • pet products • animal • robot • pet care

501 - 1000 employees

👥 B2C

🛍️ eCommerce

🧘 Wellness

💰 $31M Private Equity Round on 2019-12

📋 Description

• Manage Ting customer cases focusing on electrical fire hazard operations, mitigation, and sensor-related support activities, including after regular business hours as needed • Plan and coordinate support efforts related to mitigation activities with customers and contractor partners relating to Ting operations • Work with partners and customers to isolate and troubleshoot issues in the field • Data review and analysis • Technical project management • Assist with producing documentation related to processes used for training and support • Perform other duties as required

🎯 Requirements

• Education and experience in science-based disciplines/electrical systems with customer management/support experience, such as Bachelor's degree in engineering, science, or related discipline • Associates degree in engineering, science, or related discipline with skilled trades experience and/or military background • A skilled trades background with certifications/licenses and additional education and/or military service • Willingness and ability to participate as a member of a team in a rotating schedule, including nights, weekends, and holidays • Travel as needed

🏖️ Benefits

• Competitive salary + equity • Freedom ability to make, own, and carry out decisions • Health, dental, and vision insurance