Functional Consultant

10 hours ago

🚗 Michigan – Remote

Although this job is listed in Michigan, this company may be open to hiring remote in other states.

💵 $65k - $85k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💼 Consultant

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WorkForce Software

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WorkForce Software is a leading provider of enterprise-grade workforce management solutions, serving industries such as manufacturing, healthcare, retail, public sector, and more. The company offers comprehensive software for time and attendance, scheduling, absence management, task management, labor forecasting, and data capture, enhancing employee experience and operational efficiency. Their solutions integrate seamlessly with major HCM suite vendors, supporting global compliance and optimized scheduling. WorkForce Software is recognized for its robust capabilities that allow organizations to comply with unique pay and work rules, automate workflows, and improve employee engagement and financial visibility.

workforce management software • workforce management • time and attendance • time and attendance software • employee scheduling

501 - 1000 employees

🏢 Enterprise

☁️ SaaS

⚡ Productivity

💰 Private Equity Round on 2019-06

📋 Description

• Experience with Time & Attendance enterprise software implementation is highly desired. • The Functional Consultant works to deliver our WorkForce Software (WFS) Suite (Time, Scheduling, Integrations, etc.) in a way that solves the unique business challenges for each customer. • Responsible for gathering and identifying customer business requirements from users, customers, and other stakeholders. • Help facilitate client workshops either onsite or remotely demonstrating understanding in best practices during the implementation of Workforce Management Software • Help manage customer expectations with relevant communication during key stages of the project lifecycle. • Gather customer-specific product needs by completing the standard product questionnaires with valid information and communicate information to WFS project teams. • Provide status updates to Project Manager, customers, and stakeholders on project status. • Organize multiple tasks and prioritize as needed to meet deadlines. • Deliver web-based and on-site customer solution training workshops. • Investigate potential Workforce Suite Product project implementation quality issues reported during customer testing phases, including tracking and reporting trending defects. • Understand various project management methodologies and estimate work effort with accuracy.

🎯 Requirements

• 2 years+ experience working in HR/Payroll/HRIS/Business/Systems Analysis or Quality Assurance • Knowledge in generating process documentation • Strong written and verbal communication skills including technical writing skills • Entrepreneurial mindset required, as the role needs capability of rapidly shifting focus and responding to ever-changing conditions • Familiarity with or background in HR, Payroll, or Workforce Management preferred • Familiar with aspects of labor laws and how they impact employers and their employees preferred • Experience implementing/full life cycle packaged software system preferred • Ability to travel up to 50% with potential for international travel

🏖️ Benefits

• Medical • Dental • Vision • Life Insurance • Matched Retirement Savings • Wellness Program • Short and Long Term Disability • Charitable Contribution Match • Holidays • Personal Days & Vacation • Paid Volunteer Time Off • more