Director of User Research

6 days ago

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Workiva

WebsiteLinkedInAll Job Openings

Government Reporting • Internal Controls • Section 16 • SEDAR Reporting • SOX

1001 - 5000

💰 $689.3k Venture Round on 2014-10

Description

• As the Director of User Research, you’ll be passionate about creating a deep understanding and empathy for our users • You’ll conduct qualitative and quantitative research studies to inform product development and design decisions • Drive prioritization of research efforts in support of broader organizational goals • Lead, mentor, and grow a team of talented user researchers • Be a highly respected senior partner and thought leader across departments • Champion and drive high-quality user experiences across Workiva’s ecosystem

Requirements

• Minimum 10+ years’ experience delivering high-quality research results • 5+ years’ experience in building and coaching teams for high-impact results • Undergraduate degree or equivalent combination of education and experience • Portfolio/Strong case studies demonstrating measurable business impacts • Master's degree in a related degree field preferred • Demonstrated experience in scaling highly functioning user research teams • Experience in driving operational excellence for efficiency and effectiveness • Deep understanding of qualitative and quantitative research methods • Proven experience in user research, preferably in the B2B SaaS industry • Ability to influence others, tying insights to business impact • Excellent interpersonal, presentation, and communication skills • Expert knowledge of user research best practices and methodologies

Benefits

• A discretionary bonus typically paid annually • Restricted Stock Units granted at time of hire • 401(k) match and comprehensive employee benefits package