WorkNomads
WorkNomads is a global employer catering to digital nomads, providing a platform for remote work opportunities along with flexible coliving arrangements across the world. The company offers various job roles in fields such as engineering, customer service, sales, and technical support, emphasizing a remote-first work culture that welcomes talent from diverse geographical locations.
ICT engineering • application development • Computer vision • Conversational AI • generative AI
Technical Support Engineer
February 12
WorkNomads
WorkNomads is a global employer catering to digital nomads, providing a platform for remote work opportunities along with flexible coliving arrangements across the world. The company offers various job roles in fields such as engineering, customer service, sales, and technical support, emphasizing a remote-first work culture that welcomes talent from diverse geographical locations.
ICT engineering • application development • Computer vision • Conversational AI • generative AI
📋 Description
• Help customers deploy and activate their sensor devices. • Assist customers over tickets, email and phone with technical questions or issues related to sensor devices and the web platform. • Collect feedback from customers and convey it to the Product Team. • Test new hardware and software versions before they are rolled out to customers. • Create and share dashboards on customer usage, cost per customer, issues per customer.
🎯 Requirements
• Previous experience in a similar role 5+ years. • Fluent in English. • Experience with IoT devices or any sensor experience is considered a major plus.
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