World Class Contact Centers
World Class Contact Centers is a customer engagement company with over 30 years of industry experience, specializing in enhancing brand customer experiences. They offer personalized, adaptive strategies, ensuring a seamless transformation in customer interactions. With a commitment to excellence, WCCC employs innovative methods to select suitable candidates and maintain high-quality customer support across various sectors, resulting in impressive client satisfaction and measurable business improvements.
call centers • contact centers • business process outsourcing • virtual agents • Process improvement
Virtual Executive Assistant
February 5
World Class Contact Centers
World Class Contact Centers is a customer engagement company with over 30 years of industry experience, specializing in enhancing brand customer experiences. They offer personalized, adaptive strategies, ensuring a seamless transformation in customer interactions. With a commitment to excellence, WCCC employs innovative methods to select suitable candidates and maintain high-quality customer support across various sectors, resulting in impressive client satisfaction and measurable business improvements.
call centers • contact centers • business process outsourcing • virtual agents • Process improvement
📋 Description
• A growing wholesale and e-commerce company is looking for a Virtual Executive Assistant to support its operations • Ideal candidate will handle inbound and outbound customer calls, manage customer communications, and perform administrative tasks • The role includes social media management, coordinating trade show logistics, and maintaining CRM records • Support warehouse operations by tracking inventory and resolving delivery issues • Conduct market research and assist with presentations
🎯 Requirements
• Proven experience as an Executive Assistant, Virtual Assistant, or Administrative Support Specialist • Strong English communication skills (both written and spoken) • Ability to work independently while maintaining professionalism with clients • Proficiency in CRM tools, email management, and social media platforms • Excellent organizational and multitasking abilities • Familiarity with e-commerce and wholesale business operations is a plus • Basic knowledge of invoicing and payment processing • Reliable internet connection and required equipment for video calls
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