WashU IT
WashU IT is the information technology department of Washington University in St. Louis, providing essential IT services and support for the university's students, faculty, and staff. The department is integral to facilitating the university’s academic, research, and administrative functions, ensuring that technological resources and solutions are efficiently delivered and maintained across the university’s campuses. WashU IT also plays a crucial role in helping the university confront complex technological challenges and enhance its operational capabilities.
Insurance Billing Collections Assistant III - Remote
March 13
WashU IT
WashU IT is the information technology department of Washington University in St. Louis, providing essential IT services and support for the university's students, faculty, and staff. The department is integral to facilitating the university’s academic, research, and administrative functions, ensuring that technological resources and solutions are efficiently delivered and maintained across the university’s campuses. WashU IT also plays a crucial role in helping the university confront complex technological challenges and enhance its operational capabilities.
📋 Description
• Performs advanced billing and collection activities • Acts as Lead IBC Assistant • Make collection calls, verifying accuracy and completeness of claims • Contacts insurance companies and collection agencies in regards to expediting payments from various payers for physician’s services • Handles discounts, adjustments and charge corrections • May train and provide guidance to other IBC Assistants • Performs collection follow-up duties on specific financial classifications, such as commercial insurance, self-pay, Medicare and Medicaid claims • Makes collection calls to insurance companies and patients to ensure timely payment of claims • Reviews remittance advises for rejection and accuracy of payment amounts • Verifies accuracy and completeness of charge tickets • Supports customer service unit in answering billing and collection questions • Acts as back-up support for Accounts Receivable staff during peak times, vacations and illnesses
🎯 Requirements
• Required Qualifications: • High school diploma or equivalent high school certification or combination of education and/or experience • Work Experience: Billing or Insurance (3 Years) • Preferred Qualifications: • Post-Secondary Education (2 Years) • Skills: Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Medical Terminology, Office Equipment, Telephone System
🏖️ Benefits
• Up to 22 days of vacation • 10 recognized holidays • Sick time • Competitive health insurance packages with priority appointments and lower copays/coinsurance • Free Metro transit U-Pass for eligible employees • Defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7% • Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! • 4 weeks of caregiver leave to bond with your new child • Family care resources are also available for your continued childcare needs • WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us
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